Making Tech Support Easy
IT Support & Consultancy
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As a professional IT support team, we understand the complexities and challenges that come with managing technology infrastructure. Our commitment is to provide you with expert advice and help in resolving any IT-related issues you may encounter. We take pride in our ability to guide you to the right solution, suiting your specific requirements, while ensuring the highest level of customer satisfaction.
Contact us today for the assurance of a reliable and effective IT support service.
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How To Choose The Right IT Support Provider In Ireland
No matter your industry, reliable and efficient IT systems are vital for adequately protecting your data and business. For this reason, it’s essential to work with the right IT support provider you can find.
Picking the right IT support company is complicated, especially when faced with so many different options.
Here is some help on how to choose a qualified IT service provider that is capable of helping your business achieve its goals.
As a leading IT support provider in the Meath Dublin area, Solida Solutions is dedicated to providing top-notch support services to small and large-sized businesses. With a team of highly experienced professionals, we offer a wide range of IT services including network support, cloud solutions, data backup and recovery, cybersecurity, and much more. Our commitment to customer service is second to none and we pride ourselves on our customer retention rate. At Solida Solutions, we believe that your success is our success, which is why we go above and beyond to ensure that your IT systems are always up and running smoothly. Contact us today to see how we can help your business thrive.
This information highlights the importance of choosing an IT support provider with experience in your industry. It suggests that a provider with industry-specific knowledge will be better equipped to address your unique challenges and develop tailored solutions. The information also offers tips for identifying whether a provider has relevant experience, such as checking customer reviews and researching their client base on their website
Solida-dunboyneIT is advising businesses to choose a provider with a good track record in the industry to ensure customer satisfaction. The provider’s reputation can be assessed by reaching out to current clients and reading online reviews from other customers. This will help businesses understand the provider’s trustworthiness and ability to deliver quality services.
Solida-DunboyneIT is emphasizing the importance of choosing a reliable IT support provider. The provider should be able to offer fast and efficient technical support to resolve any issues that may arise and potentially impact business operations. The company recommends asking for response time reports during the initial consultation to ensure the provider is dependable and can quickly address any problems.
The information provided is discussing the importance of choosing an IT provider that offers onsite support for more serious tech problems that cannot be resolved remotely. It is also important for the provider to have enough technicians available to quickly address any infrastructure issues. In addition, the provider should offer help desk services for employees to easily access IT assistance through email, chat, or phone support.
This information emphasizes the need for businesses in Ireland to have comprehensive cyber security strategies in place to protect against increasing cyber threats. A recent report highlights the prevalence of cyber attacks, including phishing scams and data breaches, among small and medium businesses. The article recommends choosing an IT support provider that includes cyber security services and ensuring they have a strong strategy for protecting your systems.
This information highlights the qualities of an ideal IT support provider, which include the ability to develop plans that cater to both the current and future needs of an organization. The provider should work in collaboration with the business to understand their goals and develop a strategy that aligns with them. The provider should also have a good understanding of the latest technology trends and ensure that the business is investing in the right technology without any hidden fees. Overall, the ideal IT support provider should be a valuable partner that helps the business achieve its objectives while providing reliable and efficient IT support.
The information in this statement highlights the significant costs associated with IT downtime for European businesses, with an average cost of €73,644 per year. To mitigate these losses, the statement suggests the need for a proactive IT support provider who can maintain the quality of technology and prevent problems before they occur. Effective IT support providers use monitoring systems, backups, and patching to proactively maintain the quality of infrastructure, ensuring that IT systems are always in optimal condition to support employee productivity.
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Who We Are
We deal with the aspects of professional IT Services
Service Level Agreements & Managed I.T Info
What are managed IT services?
Benefits of managed IT services
What are managed IT services?
Managed IT Services refers to outsourcing a business’s IT needs to a third-party provider who is responsible for managing all or some of the IT systems. This can include IT support, network infrastructure services, managed cloud services, cybersecurity, backup and disaster recovery, and hardware support services. The level of responsibility depends on the contract of service. By outsourcing these services, businesses can ensure the best IT solutions for their processes while freeing up resources to focus on the bottom line.
Benefits of managed IT services
Additionally, MSPs can offer a level of scalability that in-house IT departments may not be able to match. As a business grows, so do its IT needs, and MSPs can adjust their services to meet those needs without the business having to invest in additional staff or resources.
Another advantage of outsourcing IT management services is that it allows the business to focus on its core competencies. By leaving IT management to the experts, businesses can devote their time and resources to what they do best, whether that’s developing new products, improving customer service, or expanding into new markets.
Finally, MSPs can provide a level of continuity and reliability that may be difficult for an in-house department to match. MSPs typically have service level agreements (SLAs) that guarantee uptime and response times, which can provide peace of mind for businesses that rely heavily on their IT infrastructure.
In summary, outsourcing IT management services to MSPs can provide numerous benefits, including cost savings, scalability, expertise, focus on core competencies, and reliability. Businesses should carefully consider their options and choose an MSP that can meet their specific needs and goals.
DIY Approach
Other factors to consider include:
DIY Approach
That is a valid point, and it’s essential to consider all the costs associated with managing your IT infrastructure before making a decision. However, cost is not the only factor to consider when deciding between outsourcing to a managed service provider and managing your own IT infrastructure.
Ultimately, the decision to outsource to a managed service provider or manage your own IT infrastructure should be based on a careful evaluation of all the relevant factors, including cost, expertise, flexibility, risk, and strategic focus.
Other factors to consider include:
Expertise: Do you have the necessary expertise in-house to manage your IT infrastructure effectively? If not, outsourcing to a managed service provider may be a better option.
Flexibility: How quickly can you scale up or down your IT infrastructure to meet changing business needs? A managed service provider may offer more flexibility in this regard.
Risk: What level of risk are you willing to accept in terms of cybersecurity and data protection? A managed service provider may offer more robust security measures and compliance expertise.
Strategic focus: How much time and resources do you want to devote to managing your IT infrastructure versus focusing on your core business activities? Outsourcing to a managed service provider can free up resources for strategic initiatives.
Some Of the Pricing Models
Broken/Fix
Per User - Per Device
Full Service Subscription
Bespoke
Broken/Fix
The pay-as-you-go model can be a cost-effective solution for businesses that have limited budgets or sporadic needs for a service. However, it may not be the most cost-effective option for companies that require consistent and frequent use of the service.
With the pay-as-you-go model, the cost of using the service is based on the frequency and volume of usage. This can result in higher costs for businesses that use the service frequently or have unpredictable usage patterns. On the other hand, a contracted service agreement may provide a more predictable and lower cost over time, as the pricing is typically fixed and based on the level of service needed.
Ultimately, businesses should weigh the pros and cons of each pricing model and choose the one that best fits their specific needs and budget.
Per User - Per Device
The pricing model being described here is commonly known as “per user” or “per device” pricing. This type of pricing allows businesses to pay for a range of services based on the number of users or devices that will be using the service.
For example, a business might pay a certain amount per user per month for access to a particular software or platform. This means that the cost of using the service will increase as the number of users increases, but the pricing will be transparent and easy to understand.
Per user pricing can be especially useful for businesses that are growing quickly or have a large number of employees or devices. It allows them to easily scale up or down as needed, without worrying about unexpected costs or hidden fees. Additionally, since the pricing is based on usage, it encourages businesses to only pay for what they need and not overpay for unused services.
Overall, per user pricing is a popular and effective pricing model for many businesses, as it offers transparency, flexibility, and scalability.
Full Service Subscription
While a full service package can offer many benefits, such as predictable costs and comprehensive coverage, it may not be the most cost-effective option for all businesses. Some businesses may have specific IT needs that are not covered by the package, while others may have redundant services that they do not need.
Before signing up for a full service package, it’s important to assess your business’s IT needs carefully. Consider which services you require and which you don’t, and whether there are any gaps that need to be filled. You may find that a more customized approach to IT services is a better fit for your business, where you only pay for the services that you actually need.
Ultimately, the decision of whether to opt for a full service package or a more customized approach will depend on your business’s individual circumstances and requirements. It’s important to weigh the pros and cons of each option carefully to ensure that you are making the right choice for your business.
Bespoke
picking and choosing the IT support services that your business needs is an effective way to build a custom package that suits your requirements and budget. By doing so, you can avoid paying for any services that are not necessary for your business and focus on the ones that are most important.
To make the right choices, it’s important to have a clear understanding of your business requirements and what IT support services can help you meet those needs. An experienced Managed Service Provider (MSP) can assist you in this process by assessing your business needs and recommending the most suitable services.
n conclusion, by picking and choosing the IT support services that your business needs, you can create a customized package that suits your requirements and budget. An experienced MSP can assist you in making the right choices and ensure that your business has the IT support it needs to thrive.
IT Solutions
IT Services Available
We help you identify the best IT hardware and software solutions for your business needs, negotiate pricing and manage the procurement process.
We ensure that your IT solutions are installed and configured correctly, to maximize their performance and reliability.
We ensure that your IT solutions are installed and configured correctly, to maximize their performance and reliability.
We implement robust security measures to protect your business data and systems from cyber threats.
We can help you migrate to the cloud and take advantage of cloud-based solutions to improve your business operations.
We offer comprehensive managed IT services to take care of all your IT needs, from help desk support to network management and beyond.
This service involves the creation and maintenance of data backups to ensure that your business can recover quickly in the event of a disaster or data loss.
This service involves the monitoring and management of your business’s network infrastructure, including routers, switches, firewalls, and other network devices.
This service provides assistance to end-users who require technical support for their devices or software.
Business Continuity
Solida is a business continuity and disaster recovery service provider that offers a comprehensive range of services to keep your business running smoothly in the event of any disaster, whether IT-related or not. We understand that disasters can strike at any time, and they can be devastating to businesses of any size. That's why we're here to help you plan, prepare, and recover from any crisis that may arise.. In addition to developing business continuity plans, we also specialize in specifying the technical solutions you need to implement to balance your requirements against the cost. Our consultants will work with you to determine the best technical solutions for your business, such as backup and recovery systems, cloud computing, and virtualization, among others. We provide you with a detailed plan that outlines the technical solutions you need to implement to keep your business up and running in the event of a disaster. Whether you need assistance in designing a fully managed business continuity plan, or you need a consultant to assist with your existing project, our years of experience in providing both aspects to organizations of any size can keep your operations stable. We understand that every business is unique, and we work closely with you to ensure that our solutions are tailored to your specific
Here are your Self Service links.
Your Success Is Our Success
IT Health Check
Health-check your IT
Our IT Audit service offers an in-depth analysis of your IT infrastructure and security, providing you with a comprehensive report on your technical infrastructure's solidity, network performance, and security strength.
Our team of experts will conduct a comprehensive analysis of your IT infrastructure, identifying any potential vulnerabilities that may put your business at risk. We'll also provide detailed recommendations to help you overcome any issues and achieve Cyber Essentials certification, which is a critical step for businesses looking to drive their business forward while maintaining security and compliance.At the end of our IT Audit, you'll have a clear understanding of your IT infrastructure's current state and the necessary steps to improve it
Our IT Audit service offers an in-depth analysis of your IT infrastructure and security, providing you with a comprehensive report on your technical infrastructure's solidity, network performance, and security strength.
Our team of experts will conduct a comprehensive analysis of your IT infrastructure, identifying any potential vulnerabilities that may put your business at risk. We'll also provide detailed recommendations to help you overcome any issues and achieve Cyber Essentials certification, which is a critical step for businesses looking to drive their business forward while maintaining security and compliance.At the end of our IT Audit, you'll have a clear understanding of your IT infrastructure's current state and the necessary steps to improve it
05 FAQ
Some FAQs
Feel free to call or email or text us with any questions you may have.
Feel free to call or email or text us with any questions you may have.
Outsourcing” is when a company hires a third party to perform the services that are usually done through hiring their own employees. For instance, a company can hire outsourced IT in Ireland instead of paying to establish their own in-house IT department. Outsourcing is typically undertaken by companies who want to cut down on their expenses.
The main benefit of outsourcing is reducing expenses. Equally, businesses can benefit from the expertise and high-quality services; often even better than an in-house team can provide.
Another benefit of outsourcing is increased efficiency. By outsourcing your business’s IT tasks to a competent third-party company, your resources can be more focused on other areas, resulting in a higher rate of productivity.
- Limits IT costs
- Saves time, effort, and money
- Quickly implement new technology
- Focus on your core business
Generally repairs can take from 1-24 hours depending on what's needed, if parts are ordered this can tend to make repair take up to 2 weeks. We will check you device when dropped in and let you know all details before any work has been performed.
Generally repairs can take from 1-24 hours depending on what's needed, if parts are ordered this can tend to make repair take up to 2 weeks. We will check you device when dropped in and let you know all details before any work has been performed.
We will do full Inspection and use our 20+ years experience and we always run off everything is worth checking to to if worth fixing, we will consult our customer when all inspections have been completed and let them know from our opinion if worth fixing or not and explain why.
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Bespoke Software Development
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www.Qidn.ie
The QIDN charity application system was developed with security and management in mind. Our team used the latest software development techniques to ensure that the application is secure and protected against unauthorized access. We implemented robust security measures such as encryption, authentication, and authorization to ensure that sensitive data is kept safe.
Stitch'n'Print
Our team has developed a state-of-the-art custom-built order management system specifically designed for clothing printing and embroidery businesses. This software solution offers unparalleled functionality and efficiency, allowing businesses to streamline their operations and significantly improve their order fulfilment process, scalable for future requirements.
Meath Metal
Our custom-built order management system has been designed to meet the specific needs of metal fabrication businesses, allowing them to receive and handle orders with ease and efficiency. By streamlining the order process, our system helps businesses reduce operational costs, improve order accuracy, and enhance customer satisfaction.
The Garage
Our custom-built booking management system is designed to streamline the process of receiving appointments, part orders, and mechanical repairs for cars. This innovative system offers an efficient and user-friendly interface, making it easy for both customers and staff to use. With its advanced features and capabilities, our system can help businesses in the automotive industry to manage their bookings and repairs more effectively, leading to improved customer satisfaction and increased revenue. We are proud to offer this cutting-edge solution to our clients and look forward to helping them achieve their goals with our state-of-the-art booking management system.
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Sat 10:00 - 14:00